We have an enviable stable of consumer-focussed products at Which? That’s why we’re looking for results focussed people who can maximise every opportunity, whilst delivering a world class service to our members.
Based in our Contact Centre in Hertford you will deal with Inbound calls from our dedicated members and new customers. You will give the standards of customer service for which we are renowned, whilst promoting beneficial products & services. It’s all about getting to know their needs and matching products accordingly.
So you’ll need to combine the resilience and passion of a natural sales person with the tenacity to make the grade. A team player with genuine customer focus, you’ll know exactly how to empower consumers to make the right choices and exceed their expectations. If you’d like to be part of a lively work environment with real team spirit – and benefits which include 28 days’ holiday, pension, healthcare, a subsidised canteen, free parking, bike loans and a free Which? subscription – we’d like to hear from you.
We are offering full time flexible shift patterns (35 hours per week ) from 8.30am to 6pm Monday to Friday and 9am to 1pm on Saturdays.
Click here to download performance framework
